TS

REVIEW OF TECHNICAL SERVICES IN ACADEMIC LIBRARIES:
A SELECTED BIBLIOGRAPHY

Compiled by Marian Dworaczek
University of Saskatchewan Library

I. Organizational Change in Academic Libraries

Albritton, Rosie L. “Perceptions of Transformational vs. Transactional Leadership in University Libraries.” In Continuity & Transformation: The Promise of
Confluence: Proceedings of the Seventh National Conference of the Association of College and Research Libraries, Pittsburgh, Pennsylvania, March
29-April 1, 1995, pp. 187-195. Edited by Richard AmRhein.Chicago: Association of College and Research Libraries, 1995.

Allen, Barbara McFadden and William A. Gosling. "Facing Change and Challenge through Collaborative Action: The CIC Libraries Experience." In
Restructuring Academic Libraries: Organizational Development in the Wake of Technological Change, pp. 121-138. Edited by Charles A. Schwartz.
Chicago, Ill.: Association of College and Research Libraries, 1997.

Auster, Ethel and Shauna Taylor. Downsizing in Academic Libraries: The Canadian Experience. Toronto: University of Toronto Press, 2004.

Barker, Joseph W. “Triggering Constructive Change by Managing Organizational Culture in an Academic Library.” Library Acquisitions: Practice & Theory
19, 1 (Spring 1995): 9-19.

Butlar, Lois J. and Rajinder Garcha. "Organizational Structuring in Academic Libraries." Journal of Library Administration 17, 3 (1992): 1-17.

Boykin, Joseph F., Jr. and Deborah B. Babel. “Reorganizing the Clemson University Libraries." The Journal of Academic Librarianship 19, 2 (May 1993):
94-96.

Campbell, Jerry D. “Building an Effectiveness Pyramid for Leading Successful Organizational Transformation.” Library Administration & Management 10, 2
(Spring 1996): 82-86.

Carson, Kerry David, Paula Phillips Carson and Joyce Schouest Phillips. The ABCs of Collaborative Change: The Manager’s Guide to Library Renewal.
Chicago: American Library Association, 1997.

Fiste, David A. and Christopher P. Thornton. "Bibliographic Services of the Future." Technical Services Quarterly 10, 3 (1993): 27-50.

Fitch, Donna K., Jean Thomason and Elizabeth Crebtree Wells. “Turning the Library Upside Down: Reorganization Using Total Quality Management Principles.”
The Journal of Academic Librarianship19, 5 (November 1993): 294-299.

Ford, Barbara. Role of the Library Professional in Guiding Change. E-text, 5 pp. <URL: <http://www.bcl.edu.ar/rol.html> (Retrieved October 1, 1999). [Link
inactive, April 25, 2006].

Grimes, Deborah J. Academic Library Centrality: User Success through Service, Access, and Tradition. Chicago, Ill.: Association of College and Research
Libraries, 1997.

Hewison, Nancy S. “Achieving Change in Libraries: Vision at the Department, Branch, and Team Levels.” Library Administration & Management 9, 3
(Summer 1995): 153-158.

Leckie, Gloria J. and Becky Rogers. "Reactions of Academic Librarians to Job Loss through Downsizing: An Exploratory Study." College & Research Libraries 56, 2 (March 1995): 144-156.

Lee, Susan. “Organizational Change in the Harvard College Library: A Continued Struggle for Redefinition and Renewal.”
The Journal of Academic Librarianship 19, 4 (September 1993): 225-230.

Lynch, Richard, Lois Bacon and Ted Barnes. “Creating Partnerships: Forging a Chain of Service Quality.” The Journal of Library Administration 18, 1/2
(1993): 137-155.

Martin, Rebecca R. "Restructuring the University of Vermont Libraries: Challenges, Opportunities, and Change." in Restructuring Academic Libraries:
Organizational Development in the Wake of Technological Change, pp. 168-179. Edited by Charles A. Schwartz. Chicago, Ill.: Association of College
and Research Libraries, 1997.

Owens, Irene. “The Impact of Change from Hierarchy to Teams in Two Academic Libraries: Intended Results Versus Actual Results Using Total Quality
Management.” College & Research Libraries 60, 6 (November 1999): 571-594.

Scherrei, Rita A. "Caught in the Crossfire: Organizational Change and Career Displacement in the University of California Libraries."   In Restructuring Academic
    Libraries: Organizational Development in the Wake of Technological Change, pp. 231-237. Edited by Charles A. Schwartz. Chicago, Ill.: Association of
    College and Research Libraries, 1997.

Shaughnessy, Thomas W. “Lessons from Restructuring the Library.” The Journal of Academic Librarianship 22, 4 (July 1996): 251-254.

St. Clair, Gloriana. "Benchmarking and Restructuring and Penn State Libraries." in Restructuring Academic Libraries: Organizational Development in the
Wake of Technological Change, pp. 200-212. Edited by Charles A. Schwartz.Chicago, Ill.: Association of College and Research Libraries, 1997.

University of Saskatchewan Libraries. Organizational Review and Design Project Steering Committee. Final Report. Saskatoon, SK: The Committee, 1996.

Wakiji, Eileen and Kelly Janousek. “Five Steps to Redefining Workload: An Academic Library Case Study in Progress.” In Continuity & Transformation:
The Promise of Confluence: Proceedings of the Seventh National Conference of the Association of College and Research Libraries, Pittsburgh,
Pennsylvania, March 29-April 1, 1995, pp. 187-195. Edited by Richard AmRhein. Chicago: Association of College and Research Libraries, 1995.

Watson-Boone, Rebecca. Constancy and Change in the Worklife of Research University Librarians. Chicago, Ill.: Association of College and Research
Libraries, 1998.

Wood, Patricia A. and James H. Walther. “The Future of Academic Libraries: Changing Formats and Changing Delivery.” The Bottom Line: Managing Library
Finances 13, 4 (2000): 173-181.

II. Technical Services Reorganization

Alley, Brian. "Reshaping Technical Services for Effective Staff Utilization." Journal of Library Administration 9, 1 (1988): 105-110.

Andrews, Virginia Lee and Cafrol Marie Kelley. "Changing Staffing Patterns in Technical Services Since the 1970s: A Study in Change." Journal of Library
Administration 9, 1 (1988):

Bierbaum, Esther Green. “Searching for Human Good: Some Suggestions for a Code of Ethics for Technical Services.” Technical Services Quarterly 11, 3
(1994): 1-18.

Black, Leah and Granskog Kay. “Teamwork in Technical Services: Thesis Processing Project at the Michigan State University Libraries.” Technical Services
Quarterly 14, 3 (1997): 25-32.

Boissonnas, Christian M. “Darwinism in Technical Services: Natural Selection in an Evolving Information Delivery Environment.” Library Acquisitions: Practice
& Theory 19, 1 (Spring 1995): 21-32.

Boissonnas, Christian M. “Managing Technical Services in a Changing Environment:The Cornell Experience.” Library Resources & Technical Services 41, 2
(April 1997): 147-154.

Cady, Susan A. "Analysis of Technical Services Throughput on a Sample of Monoghraphic Orders." Technical Services Quarterly 10, 2 (1992): 17-25.

Cook, Eleanor I. and Pat Farthing. “Technical Services Perspective of Implementing an Organizational Review While Simultaneously Installing an Integrated
Library System.” Library Acquisitions: Practice & Theory 19, 4 (Winter 1995): 445-461.

Corbin, John. "Technical Services for the Electronic Library." Library Administration & Management 6, 2 (Spring 1992): 86-90.

Crooker, Cynthia, Robert Killheffer and Cecile Mandour. “The Reorganization of Technical Services at Yale.” Technical Services Quarterly 9, 1 (1991):
27-41.

Davis, Trisha L. “Blurring the Lines in Technical Services.” Library Acquisitions:Practice & Theory 17, 1 (1993): 85-87.

Dewey, Gene L. “Technical Services Reorganization at the University of Wisconsin-Madison: A Subject-Oriented Approach.” Library Acquisitions: Practice &
Theory 16, 4 (1992): 373-377.

Diedrichs, Carol Pitts. “Using Automation in Technical Services to Foster Innovation.” The Journal of Academic Librarianship 24, 2 (March 1998): 113-120.

Distad, Merrill and Brian Hobbs. “The Client Still Ranks First in U. Alberta Library’s Restructuring.” Library Acquisitions Practice & Theory 19, 4 (Winter
1995): 435-438.

Duda, Andrea L. and Rosemary L. Meszaros. “Staff Empowerment: Effective Training for Greater Responsibilities.” Technical Services Quarterly 16, 4 (1999):
11-33.

Dworaczek, Marian. Workflow in Technical Services: A Discussion Paper. Unpublished Paper. Saskatoon, Saskatchewan: University of Saskatchewan
Libraries, 1994.

Dwyer, James R. "The Evolutionary Role of Technical Services." Journal of Library Administration 9, 1 (1988): 13-26.

Echt, Rita. “The Realities of Teams in Technical Services at Michigan State University Libraries.” Library Acquisitions:
Practice & Theory 21, 2 (Summer 1997): 179-187.

Eden, Bradford Lee, ed. Innovative Redesign and Reorganization of Library Technical Services: Paths for the Future and Case Studies.
Westport, Conn.: Libraries Unlimited, 2004.

El-Sherbini, Magda and George Klim. “Changes in Technical Services and Their Effect on the Role of Catalogers and Staff Education: An Overview.”
Cataloging & Classification Quarterly 24, 1/2 (1997): 23-33.

Giesecke, Joan and Katherine L. Walter. "Adapting Organizational Structures in Technical Services to New Technologies: A Case Study of the University of
Nebraska-Lincoln Libraries." in Restructuring Academic Libraries: Organizational Development in the Wake of Technological Change, pp. 192-199.
Edited by Charles A. Schwartz. Chicago, Ill.: Association of College and Research Libraries, 1997.

Giesecke, Joan and Katherine L. Walter. “Incremental Re-engineering: Changes in the Roles of Technical Services Librarians.” In Continuity &
    Transformation: The Promise of Confluence: Proceedings of the Seventh National Conference of the Association of College and Research Libraries,
    Pittsburgh, Pennsylvania, March 29-April 1, 1995, pp. 209-214. Edited by Richard AmRhein. Chicago, Ill.: Association of College and Research Libraries,
    1995.

Gomez, Joni and Jeanne Harrell. “Technical Services Reorganization: Realities and Reactions.” Technical Services Quarterly 10, 2 (1992): 1-15.

Gorman, Michael. “Innocent Pleasures.” In The Future Is Now: The Changing Face of Technical Services: Proceedings of the OCLC Symposium, ALA
Midwinter Conference, February 4, 1994, pp. 39-42. Dublin, Ohio: OCLC, 1994.

Graham, Peter S. "Electronic Information and Research Library Technical Services." College & Research Libraries 51, 3 (May 1990): 217-250.

Graham, Peter S. “Quality in Cataloging: Making Distinctions.” The Journal of Academic Librarianship 16, 4 (September 1990): 213-218.

Grahame, Vicki. “Approval Plan Processing: Integrating Acquisitions and Cataloging.” Technical Services Quarterly 10, 1 (1992): 31-41.

Hanson, Heidi and John Schalow. “Two Aspects of Quality in Technical Services: Automating for Quick Availability, and Identifying Problems, Effecting
Solutions.” Library Collections, Acquisitions & Technical Services 23, 4 (Winter 1999): 433-441.

Harrell, Jeanne, Suzanne D. Geeszly and Joni Gomez. "A Time Analysis of a Technical Services Workflow in a Representative Library: Year One Implementation of an Integrated System." Technical Services Quarterly 9, 4 (1992): 49-61.

Hider, Philip. "How Much Are Technical Services Worth? Using the Contingent Valuation Method to Estimate the Added Value of Collection Management and Access." Library Resources & Technical Services 52, 4 (October 2008): 254-262.

Hill, Janet Swan. "Staffing Technical Services in 1995." Journal of Library Administration 9, 1 (1988): 87-103.

Hirshon, Arnold. “Beyond Our Walls: Academic Libraries, Technical Services and the Information World.” Journal of Library Administration 15, 1/2
(1991): 43-59.

Hopkins, Judith. “Technical Services and the Internet.” ALCTS Newsletter 5, 4 (1994): 48-51.

Howarth, Lynne C. “Modeling Technical Services in Libraries: A Microanalysis Employing Domain Analysis and Ishikawa (“Fishbone”) Diagrams.” Technical
Services Quarterly 12, 3 (1995): 1-16.

Howarth, Lynne C. “The Role of Paraprofessional in Technical Services in Libraries.” Library Trends 46, 3 (Winter 1998): 526-539.

Jasper, Richard P. and Jane B. Treadwell. “Reorganizing Collections and Technical Services: Staffing Is Key.” Library Acquisitions: Practice & Theory
16, 4 (1992): 361-366.

Kenreich, Mary Ellen. “Physical Settings and Organizational Success.” Library Collections, Acquisitions & Technical Services 25, 1 (Spring 2001): 67-79.

McCombs, Gillian M. “The Internet and Technical Services: A Point Break Approach.” Library Resources & Technical Services 38, 2 (April 1994): 169-177.

McCombs, Gillian M. “Technical Services in the 1990s: A Process of Convergent Evolution.” Library Resources & Technical Services 36, 2 (April 1992):
135-148.

McLaren, Mary. “Team Structure: Establishment and Evolution within Technical Services at the University of Kentucky Libraries.” L ibrary
Collections,Acquisitions & Technical Services 25, 4 (Winter 2001): 357-379.

Montoya, Leopoldo M. "Vital Technical Services in Academic Libraries. Library Philosophy and Practice 2, 1 (Spring 1999). E-text, 15 pp. URL:
<http://www.uidaho.edu/~mbolin/lppv2n1.htm>. (Retrieved May 2, 2002).

OCLC Online Computer Library Center, Inc. The Future Is Now: The Changing Face of Technical Services: Proceedings of the OCLC Symposium, ALA
Midwinter Conference, February 4, 1994. Dublin, Ohio: OCLC, 1994.

Propas, Sharon W. “Ongoing Changes in Stanford University Libraries Technical Services.” Library Acquisitions: Practice &Theory 19, 4 (Winter 1995):
431-433.

Rankin, Juliann E. “A Decade of Restructuring at Meriam Library, California State University, Chico.” The Bottom Line: Managing Library Finances 13, 1
(2000): 26-33.

Reich, Vicky. “A Future of Technical Services.” Library Acquisitions: Practice & Theory 18, 4 (Winter 1994): 359-361.

Riemer, John J. "Restrategizing Bibliographic Services and the One Good Record." Library Resources & Technical Services 51, 1 (January 2007): 2-4.

Riggs, Donald E. "Leadership versus Management in Technical Services." Journal of Library Administration 9, 1 (1988): 27-39.

Slight-Gibney, Nancy. “Defining Priorities and Energizing Technical Services: The University of Oregon Self-Study.” Library Acquisitions: Practice &
Theory 22, 1 (Spring 1998): 91-95.

Smith, Kimberley Robles and Beverly P. Lynch. “The Changing Nature of Work in Academic Libraries.” In Racing Toward Tomorrow: Proceedings of the
Ninth National Conference of the Association of College and Research Libraries, April 8-11, 1999, pp. 264-270. Edited by Hugh A. Thompson.
Chicago: Association of College and Research Libraries, 1999.

Wade, Rona and Vicki Williamson. “Cataloguing Costed and Restructured and Curtin University of Technology.” Australian Academic & Research Libraries
29, 4 (December 1998). E-text, 11 pp.

White, Larry Nash and Emily F. Blankenship. "Aligning the Assessment process in Academic Libraries for Improved Demonstration and Reporting of
Organizational Performance." College & Undergraduate Libraries 14, 3 (2007): 107-119.

Williams, Delmus E. "Managing Technical Sewrvices in the 1990's: The Ruminations of a Library Director." Journal of Library Administration 15, 1/2 (1991): 25-41.

Wilson, Karen A. “Redesigning Technical Services Work Areas for the 21st Century: A Report of the ALCTS Creative Ideas in Technical Services Discussion
Group, American Library Association, Mid-Winter Meeting, Los Angeles, February1994.” Technical Services Quarterly 12, 2 (1994): 55-60.

Zuidema, Karen Huwald. “Reengineering Technical Services Processes.” Library Resources & Technical Services 43, 1 (January 1999): 37-52.

III. Acquisitions

Astle, Deana L. "Staff Involvement - The Key to Successful Merger of Monographs and Serial Acquisitions Functions at Clemson University Library." Library
Acquisitions: Practice & Theory 19, 4 (1995): 427-430.

Atkinson, Ross. “The Acquisitions Librarian as Change Agent in the Transition to the Electronic Library.” Library Resources &Technical Services 36, 1
(January 1992): 7-19.

Barker, Joseph H. “Integrating Acquisitions: Reorganization at the University of California, Berkeley.” Library Acquisitions: Practice & Theory 16, 2 (1992):
355-360.

Bazirjian, Rosann. “ALCTS/Automated Acquisitions/In-Process Control Systems Discussion Group, American Library Association Conference, New Orleans,
June 1993.” Technical Services Quarterly 11, 4 (1994): 66-68.

Bloss, Alex. “The Value-Added Acquisitions Librarian: Defining Our Role in a Time of Change.” Library Acquisitions: Practice & Theory 19, 2 (Fall 1995):
321-330.

Bonk, Sharon C. “Acquisitions in the Nineties: Surviving the Fragmenting Future.” Library Acquisitions: Practice & Theory 17 (1993): 137-144.

Bordeianu, Sever, Linda K. Lewis and Frances C. Wilkinson. "Mergin the Acquisitions and Serials Department at the University of Mexico: A Case Study."
Library Acquisitions: Practice & Theory 22, 3 (1998): 259-270.

Bosch, Stephen and Chris Sugnet. "The Acquisitions/Collection Development Departments as Service Units in Academic Libraries: A Less Traditional Evaluative
Criterion." The Acquisitions Librarian, no. 6 (1991): 83-91.

Brumley, Richard L. "'As I Walked Through the Wilderness of This World': The Pilgrim's Progress." Library Collections, Acquisitions & Technical Services
23, 1 (Spring 1999): 27-29.

Chamberlain, Carol E. “Evaluating Acquisitions Service: New Concepts and Changing Perceptions.” The Acquisitions Librarian, no. 6 (1991): 71-82.

Cook, Eleanor I. “Reorganization Revisited; Or, Is Acquisitions an Endangered Species?” Library Acquisitions: Practice & Theory 20, 1 (Spring 1996): 77-84.

Courtney, Nancy and Fred W. Jenkins. “Reorganizing Collection Development and Acquisitions in a Medium-Sized Academic Library.” Library
Acquisitions:Practice & Theory 22, 3 (Fall 1998): 287-293.

Cramer, Michael D. “The Acquisitions Connection: Interfacing Library and Materials Vendors’ Systems: Report of the Program Sponsored by the LAMA SASS
Acquisitions Systems Committee and the ALCTS RS Acquisitions Committee.” Library Acquisitions: Practice & Theory 16, 3 (Fall 1992): 299-300.

Diedrichs, Carol Pitts. “Acquisitions Management in Changing Times.” Library Resources & Technical Services 40, 3 (July 1996): 237-250.

Diedrichs, Carol Pitts. “Building and Managing an Acquisitions Program.” Library Acquisitions: Practice & Theory 18, 2 (1994): 297-308.

Diedrichs, Carol Pitts. “Rethinking and Transforming Acquisitions: The Acquisitions Librarian’s Perspective.” Library Resources & Technical Services 42, 2
(1998): 113-125.

Diedrichs, Carol Pitts and Karen A. Schmidt. “Acquisitions, the Organization, and the Future.” In Understanding the Business of Library Acquisitions, pp.
1-11. 2nd ed. Edited by Karen A. Schmidt. Chicago: American Library Association, 1999.

Fahy, Terry W. "Authority Control in the Acquisitions Process: What Do Catalogers Want , and Do We Care?" Library Acquisitions: Practice & Theory
16, 1 (1992): 75-78.

Fleishauer, Carol and Marilyn G. Sweeney. “Variations on a Theme: Evaluating the Acquisitions Department.” The Acquisitions Librarian, no. 6 (1991): 61-70.

Flowers, Janet L. “Matchmaker, Matchmaker… Streamlined Acquisitions Using Vendor Services and Systems: A Report of the ALCTS Acquisitions Section
Technology Committee Program, American Library Association Annual Conference, Chicago, July 2000.” Technical Services Quarterly 18, 4 (2001): 47-53.

Flowers, Kay A., Kerry A. Keck, and Janice L. Lindquist. “Collection Development and Acquisitions in a Changing University Environment.” Library
Acquisitions: Practice & Theory 19, 4 (Winter 1995): 463-469.

Fowler, David C. and Janet Arcand. "Monographs Acquisitions Time and Cost Studies: The Next Generation." Library Resources & Technical Services 47, 3
(July 2003): 109-123.

Gleason, Maureen L. and Lorenzo A. Zeugner, Jr. “Ways of Change: An Acquisitions Department in the 1990s.” Library Acquisitions: Practice & Theory 22,
3 (Fall 1998): 303-309.

Gozzi, Cynthia. “Managing Acquisitions in a Changing Environment: From Coping to Comfort.” Library Resources & Technical Services 41, 2 (April 1997):
136-138.

Horava, Tony. "A Concurrent Pilot Project Approach to Approval Plans." Library Collections, Acquisitions & Technical Services 30 (2006): 69-76.

Kara, William J. “Acquisitions in Transition: On the Road to the Electronic Library.” In Continuity & Transformation: The Promise of Confluence:
Proceedings of the Seventh National Conference of the Association of College and Research Libraries, Pittsburgh, Pennsylvania, March 29-April 1,
1995, pp. 203-207.

Kingsley, Peter. "Change and Decay." Library Resources & Technical Services 41, 2 (April 1997): 143-145.

Lam, Helen. "Library Acquisitions Management: Methods to Enhance Vendor Assessment and Library Performance." Library Administration & Management
18,3 (Summer 2004): 146-154.

Morris, Dilys E., Pamela Rebarcak and Gordon Rowley. “Monograph Acquisitions: Staffing Costs and the Impact of Automation.” Library Resources &
Technical Services 40, 4 (October 1996): 301-318.

Niles, Judith. “Acquisitions and Collection Management Reorganization: An Exercise in Crisis Management.” Library Acquisitions: Practice & Theory 16, 4
(1992): 379-382.

Ogburn, Joyce L. “Organizing Acquisitions: The Yale University Experience.” Library Acquisitions: Practice & Theory 16, 4 (Winter 1992): 367-372.

Ogburn, Joyce L. “The Value of Acquisitions in the Library of the Future.” Library Acquisitions: Practice & Theory 15, 3 (Fall 1991): 355-358.

Ogburn, Joyce L. "T2: Theory in Acquisitions Revisited." Library Acquisitions: Practice & Theory 21, 2 (Summer 1997): 163-171.

Palm, Miriam andVicky Reich. "Evaluation Under the Gun: Not Necesessarily Inferior." The Acquisitions Librarian, no. 6 (1991): 105-114.

Propas, Sharon and Vicky Reich. “Postmodern Acquisitions.” Library Acquisitions:Practice & Theory 19, 1 (Spring 1995): 43-48.

Racz, Twyla and Rosina Tammany, eds. Management and Organization of the Acquisitions Department. New York: Haworth Press, 1994.

Ray, Ron L. “The Dis-Integrating Library System: Effects of New Technologies in Acquisitions.” Library Acquisitions: Practice & Theory 17 (1993):
127-136.

Ray, Ron L. "What Is the Future of Acquisitions Expertise Written in the Future of Libraries?" The Journal of Academic Librarianship (January 1998):
80-82.

Rebarcak, Pam Zager. “Closing the Loop: Reconceptualizing Acquisitions in the Electronic Age: An ALCTS Preconference Report.” Library Acquisitions:
Practice & Theory 19, 1 (Spring 1995): 111-113.

Reich, Vicky. “Postmodern Acquisitions.” Library Acquisitions: Practice & Theory 19, 1 (Spring 1995): 43-48.

Reid, Marion T. “Closing the Loop” How Did We Get Here and Where Are We Going?” Library Resources & Technical Services 39, 3 (July 1995):
267-273.

Saunders, Laverna M. “Transforming Acquisitions to Support Virtual Libraries.” Information Technology and Libraries 14, 1 (March 1995): 41-46.

Schmidt, Karen. "Perspective on Acquisitions... Facing Transformation." The Journal of Academic Librarianship 24, 1 (January 1998): 73-79.

Schmidt, Kathy. “Managing Acquisitions in a Changing Environment: From Coping to Comfort.” Library Acquisitions: Practice & Theory 21, 1 (Spring
1997): 91-95.

Scheiberg, Susan. “Acquiring Minds: Acquisitions in Two Contexts.” Library Collections, Acquisitions & Technical Services 25, 4 (Winter 2001): 389-399.

Stanley, Nancy Markle and Lynne Branche-Brown. “Reorganizing Acquisitions at the Pennsylvania State University Libraries: From Work Units to Teams.”
Library Acquisitions: Practice & Theory 19, 4 (Winter 1995): 417-425.

Stevens, Peter H. “Who’s Number One?: Evaluating Acquisitions Departments.” Library Collections, Acquisitions &
Technical Services 23, 1 (Spring 1999): 79-85.

Tusa, Sarah. “Reshaping Roles in Acquisitions.” The Serials Librarian 40, 3/4 (2001): 291-297.

Vesper, Virginia. "Staffing in Acquisitions." The Acquisitions Librarian, no. 12 (1994): 61-69.

Wachel, Kathleen and Edward Shreeves. "An Alliance between Acquisitions and Collection Management." Library Acquisitions: Practice & Theory 16, 4
(1992): 383-389.

Wann, Judith. “Acquisitions in a Shrinking Technical Services Division: Budget Cuts as a Catalyst for Change.” The Acquisitions Librarian, no. 12 (1994):
51-59.

IV. Serials

Anderson, Rick, Steven D. Zink and Susan Davis. "How I Learned to Stop Worrying and Give Up Journals Check-in." Serials Librarian 44, 3/4 (2003): 255-260.

Baker, John. “Blackwell’s in a New Marketplace.” Serials Review 20, 3 (Fall 1994): 78-81.

Beals, Nancy. "Selecting and Implementing an ERMS at Wayne State University: A Case Study." Journal of Electronic Resources Librarianship 20, 1
(2008): 62-69.

Childs, Miriam and Wil Weston. “Consortia and Electronic Journals: An Overview.” In E-Serials Collection Management: Transitions, Trends and
Technicalities, pp. 91-110. Edited by David C. Fowler. New York: The Haworth Information Press, 2004. xx, 279 pp. ISBN 0-7890-1754-7.

Fowler, David C. and Janet Arcand. "A Serials Acquisitions Cost Study: Presenting a Case for Standard Serials Acquisitions Data Elements." Library Resources & Technical Services 49, 2 (April 2005): 107-122.

Gershenfeld, Nancy. “Outsourcing Serials Activity at the Microsoft Corporation.” Serials Review 20, 3 (Fall 1994): 81-83.

Goldberg, Tyle, David Horvath and Eric Neagle. “Serials Management: Integration and Enhancement Through Reorganization.” Library Collections,
Acquisitions & Technical Services 25, 4 (Winter 2001): 401-407.

Keating II, Lawrence R., Christa Easton Reinke and Judi A. Goodman. "Electronic Journal Subscriptions." Library Acquisitions: Practice & Theory 17, 4
(1993): 455-463.

Kruger, Betsy. “Serials Management at the University of Illinois at Urbana-Champaign Library.” The Serials Librarian 19, 1-2 (1990): 15-29.

Loghry, Patricia A. “To Use or Not to Use: The Benefits and Challenges of Using a Subscription Agent for Electronic Journals." In E-Serials Collection
Management: Transitions, Trends and Technicalities, pp. 21-36. Edited by David C. Fowler. New York: The Haworth Information Press, 2004. xx, 279
pp. ISBN 0-7890-1754-7.

Malinowski, Teresa. "The Evolution of the Serial Unit at California State University, Fullerton." Serials Librarian 19, 1/2 (1990): 95-111.

McMillan, Gail. “Technical Processing of Electronic Journals.” Library Resources & Technical Services 36, 4 (October
1992): 470-477.

Obrig, Kathe S. and JoLinda L. Thompson. “Changing Titles, Changing Duties: Restructuring the Role of the Serials Librarian for an Electronic Future.” Journal
of Electronic Resources in Medical Libraries 2, 2 (2005): 59-68.

Sozansky, Bill. "Mission Control, Do You Read US? Decentralizing Serials Check-in in an Automated Environment." Serials Librarian 19, 3/4 (1991): 227-229.

Ten Have, Elizabeth Davis. “Serials in Strategic Planning and Reorganization.” Serials Review 19, 2 (1993): 7-12, 48.

Wilkinson, Frances C. and Sever Bordeianu. “Using Serials Vendors in Academic Libraries, Revisited: An ARL Survey.” In Advances in Serials Management,
vol. 7, pp. 1-29. Edited by Cindy Hepfer, Teresa Malinowski and Julia Gammon. Amsterdam: JAI, 2000.

V. Cataloguing

Ahronheim, Judith and Lynn Marko. “Exploding Out of the MARC Box: Building New Roles for Cataloging Departments.”
Cataloging & Classification Quarterly 30, 2/3 (2000): 217-225.

Banach, Patricia and Melvin Carlson, Jr. “Cataloging at the University of Massachusetts Amherst Library.” Cataloging &
Classification Quarterly 30, 2/3 (2000): 227-239.

Banush, David. "Stepping Out: The Expanding Role of Catalogers in Academic Libraries and Academic Institutions." Cataloging & Classification Quarterly 45, 3 (2008): 81-90.

Bednar, Marie, Roger Brisson and Judy Hewes. “Pursuing the Three Ts: How Total Quality Management. Technology and
Teams Transformed the Cataloging Department at Penn State.” Cataloging & Classification Quarterly 30, 2/3
(2000): 241-279.

Bénaud, Claire-Lise, Elizabeth N. Steinhagen and Sharon A. Moynahan. “Flexibility in the Management of Cataloging.”
Cataloging & Classification Quarterly 30, 2/3 (2000): 281-298.

Bénaud, Claire-Lise, Sever Bordeianu and Mary Ellen Hanson. “Cataloging Production Standards in Academic Libraries.” Technical Services Quarterly 16, 3
(1999): 43-67.

Bénaud, Claire-Lise, Sever Bordeianu and Mary Ellen Hanson. “The Quantification of Cataloging: Documenting Productivity in a Flexible Scheduling
Environment.” Technical Services Quarterly 17, 3 (2000): 13-31.

Bordeianu, Sever and Virginia Seiser. “Paraprofessional Catalogers in ARL Libraries.” College & Research Libraries 60, 6 (November 1999): 532-540.

Brewer, Kevin, Betty Rozum and Flora Shrode. “Developing a Database for E-Journals That Improve Both Access and Management.” In E-Serials Collection
Management: Transitions, Trends and Technicalities, pp. 253-264. Edited by David C. Fowler. New York: The Haworth Information Press, 2004. xx,
279 pp. ISBN 0-7890-1754-7.

Butlar, Lois and Rajinder Garcha. “Catalogers in Academic Libraries: Their Evolving and Expanding Roles.” College & Research Libraries 59, 4 (July 1998):
311-321. E-text, 11 pp.

Camden, Beth Picknally and Jean L. Cooper. “Controlling a Cataloging Backlog; or Taming the Bibliographical Zoo.” Library Resources & Technical Services
38, 1 (January 1994): 64-71.

Chambers, Jilleen, Jennifer Martin and Beverley and Beverley Reynolds. “Defying Conventional Wisdom: Innovation and Culture Change from Down Under.”
Cataloging & Classification Quarterly 30, 1 (2000): 35-50.

Clack, Mary Elizabeth. “The Role of Training in the Reorganization of Cataloging Services.” Library Acquisitions: Practice & Theory 19, 4 (Winter 1995):
439-444.

Condron, Lyn. “Management by Action: How We’re Embracing New Cataloging Work at Tufts.” Cataloging & Classification Quarterly 32, 2 (2001):
127-151.

Condron, Lyn. "Web Cataloging Tools." Cataloging & Classification Quarterly 43, 1 (2006): 3-6.

Creider, Laurence S. "Cataloging, Reception, and the Boundaries of a 'Work'." Cataloging & Classification Quarterly 42, 2 (2006): 3-19.

Cromwell, Willy. “The Core Record: A New Bibliographic Standard.” Library Resources & Technical Services 38, 4 (October 1994): 415-424.

Davis, Karen. “Public Services Satellite Cataloging Operations and Non-Print Backlogs.” Journal of Library Administration 29, 2 (1999): 85-94.

Dorner, Dan. “Cataloging in the 21st Century—Part 1: Contextual Issues.” Library Collections, Acquisitions & Technical Services 23, 4 (Winter 1999):
393-399.

Dorner, Dan. “Cataloging in the 21st Century—Part 2: Digitization and Information Standards.” Library Collections, Acquisitions & Technical Services 24,
1 (Spring 2000): 73-87.

Epstein, Susan Baerg. “Streamlining Costs with Technology.” Library Journal 116, 9 (May 15, 1991): 62, 64.

Freeborn, Robert B. and Rebecca L. Mugridge. “The Reorganization of Monographic Cataloging Processes at Penn State University Libraries.” Library
Collections, Acquisitions & Technical Services 26, 1 (Spring 2002): 35-45.

Gardner, Sue Ann. "The Changing Landscape of Contemporary Cataloging." Cataloging & Classification Quarterly 45, 4 (2008): 81-99.

Gregor, Dorothy and Carol Mandel. “Cataloging Must Change!” Library Journal 116, 6 (April 1, 1991): 42-47.

Griffin, David. “The WLN Cataloging Service and the Cataloging of Serials.” In Advances in Serials Management, vol. 3, pp. 1-29. Edited by Jean G. Cook
and Marcia Tuttle. Greenwich, Conn.: JAI Press, 1989.

Hall-Ellis, Sylvia D. "Cataloger Competencies... What Do Employer Require?" Cataloging & Classification Quarterly 46, 3 (2008): 305-330.

Harmon, Joseph C. “The Death of Quality Cataloging: Does It Make a Difference for Library Users?” The Journal of Academic Librarianship 22, 4 (July
1996): 306-307.

Herbsman, Yael and Elaine Yontz. "Sharing Managerial Responsibilities Through Subject Teams in Monograph Cataloging." Technical Services Quarterly 9, 3
(1992): 21-30.

Hickey, Lady Jane, Janice Lange, Teri Oparanozie and Ed Loera. “Collection Development and Cataloging of Online Materials: What Libraries Are Doing Now.”
In E-Serials Collection Management: Transitions, Trends and Technicalities, pp. 37-76. Edited by David C. Fowler. New York: The Haworth
Information Press, 2004. xx, 279 pp. ISBN 0-7890-1754-7.

Hider, Philip. "A Survey of Continuing Professional Development Activities and Attitudes Amongst Catalogers." Cataloging & Classification Quarterly 42, 2
(2006: 35-58.

Holt, Glen. “Public Library Cataloging and Technical Services: Changing Work Because of Computers and Networks.” In The Future Is Now: The Changing
Face of Technical Services: Proceedings of the OCLC Symposium, ALA Midwinter Conference, February 4, 1994, pp. 21-27. Dublin, Ohio: OCLC,
1994.

Hopkins, Judith. “The ALCTS Commercial Technical Services Cost Committee.” Cataloging & Classification Quarterly 15, 1 (1992): 106-109.

Jaskowski, Selma K., Linda M. Sobey and Linda J. Sutton. “Cataloging Coast to Coast.” Technical Services Quarterly19, 2 (2001): 43-52.

LeBlanc, Jamers D. “Cataloging in the 1990s: Managing the Crisis (Mentality).” Library Resources & Technical Services 37, 4 (October 1993): 423-433.

Lee-Smeltzer, Kuang-Hwei (Janet). “Cataloging in Three Academic Libraries: Operations, Trends, and Perspectives.” Cataloging & Classification Quarterly
30, 2/3 (2000): 315-330.

Mah, Y. Mei. “Cataloging Plus: Philosophy and Practice at a Small College Library.” Cataloging & Classification Quarterly 30, 2/3 (2000): 331-342.

Malinconico, S. Michael. “Cataloging Virtual Libraries”. In The Future of Cataloging: Insights from the Lubetzky Symposium, April 18, 1998, University of
California, Los Angeles, pp. 133-142. Edited by Ischera Harkness Connell and Robert L. Maxwell. Chicago: American Library Association, 2000.

Mann, Thomas. “’Cataloging Must Change!’ and Indexer Consistency Studies:Misreading the Evidence at Our Peril.” Cataloging & Classification Quarterly
23, 3/4 (1997): 3-45.

Marcum, Deanna B. "The Future of Cataloging." Library Resources & Technical Services 50, 1 (January 2006): 5-9.

Marcum, Deanna B. "The Library of Congress and Cataloging's Future." Cataloging & Classification Quarterly 45, 3 (2008): 3-15.

Martin, Cheryl. “The Organization of Cataloguing Function at McMaster University.” Cataloging & Classification Quarterly 30, 1 (2000): 111-121.

Massey, Susan A. and S. Michael Malinconico. “Cutting Cataloging Costs: Accepting LC Classification Call Numbers from OCLC Cataloging Copy.” Library
Resources & Technical Services 41, 1 (January 1997): 29-38.

McCain, Cheryl and Jay Shorten. “Cataloging Efficiency and Effectiveness.” Library Resources & Technical Services 46, 1 (January 2002): 23-31.

Mohr, Deborah A. and Anita Schuneman. “Changing Roles: Original Cataloging by Paraprofessionals in ARL Libraries.” Library Resources & Technical
Services 41, 2 (July 1997): 205-218.

Morris, Dilys E. “Staff Time and Costs for Cataloging.“ Library Resources & Technical Services 36, 1 (January 1992): 79-95.

Morris, Dilys E., Collin B. Hobert and Gregory Wool. “Cataloging Staff Costs Revisited.” Library Resources & Technical Services 44, 2 (April 2000): 70-83.

Morris, Dilys E. and Gregory Wool. “Cataloging: Librarianship’s Best Bargain.” Library Journal 124, 11 (June 15, 1999): 44-46.

Pappas, Evan. “An Analysis of Eight RLIN-Members’ Authority-Controlled Access Points for Purposes of Speeding Copy Cataloging Work Flow.” Cataloging
& Classification Quarterly 22, 1 1996): 29-47.

Rider, Mary M. “Developing New Roles for Paraprofessionals in Cataloging.” The Journal of Academic Librarianship 22, 1 (January 1996): 26-32.

Rider, Mary M. and Marsha Hamilton. “PromptCat Issues for Acquisitions: Quality Review, Cost Analysis and Workflow Implications.” Library
Acquisitions:Practice & Theory 20, 1 (Spring 1996): 9-21.

Rogers, Sally A. “Backlog Management: Estimating Resources Needed to Eliminate Arrearages.” Library Resources & Technical Services 35, 1 (January
1991): 25-32.

Schuneman, Anita and Deborah A. Mohr. “Team Cataloging in Academic Libraries: An Exploratory Survey.” Library Resources & Technical Services 38, 3
(July 1994): 257-266.

Sellberg, Roxanne. “Managing the Cataloging Expertise in an Academic Library: An Introduction.” Wilson Library Bulletin 69 (March 1995): 33-36. E-text,
6 pp.

Smiraglia, Richard P. "Rethinking What We Catalog: Documents as Cultural Artifacts." Cataloging & Classification Quarterly 45, 3 (2008): 25-37.

Smith, Stephen J. “Cataloging with Copy: Methods for Increasing Productivity.” Technical Services Quarterly 11, 4 (1994): 1-11.

Steinhagen, Elizabeth N. and Sharon A. Moynahan. “Catalogers Must Change! Surviving Between Hard Rock and Hard Place.” Cataloging & Classification
Quarterly 26, 3 (1998): 3-20.

Swanekamp, Joan. “Cataloging at Yale University in 2000: Chaallenges and Strategies.” Cataloging & Classification Quarterly 30, 2/3 (2000): 373-385.

Thomas, Sarah E. “Quality in Bibliographic Control.” Library Trends 44, 3 (Winter1996): 491-505.

Thompson, Christine E. “The Cataloging Advisory Group: A Public/Technical Services Forum.” Journal of Library Administration 29, 2 (1999): 123-131.

Waite, Ellen J. “Reinvent Catalogers!” Library Journal 120, 18 (November 1, 1995): 36-37.

Wells, Kathleen L. “Authority Control in Mississippi Public and Academic Libraries.” Technical Services Quarterly 18, 2 (2000): 1-14.

Yee, Martha M. "New Perspectives on The Shared Cataloging Environment and a MARC 21 Shopping List." Library Resources & Technical Services 48, 3
(July 2004): 165-177.

Younger, Jennifer A. “Support Staff and Librarians in Cataloging.” Cataloging & Classification Quarterly 23, 1 (1996): 27-47.

VI. Cataloguing on Receipt

Bade, David. "Rapid Cataloging: Three Models for Addressing Timeliness As an Issue of Quality in Library Catalogs." Cataloging & Classification Quarterly
45, 1 (2007): 87-123.

Grahame, Vicki. “Approval Plan Processing: Integrating Acquisitions and Cataloging.” Technical Services Quarterly 10, 1 (1992): 31-41

Neumeister, Susan M. and Judith Hopkins. “Copy Cataloging in an Acquisitions Department.” The Acquisitions Librarian, no. 12 (1994): 81-94.

Slight-Gibney, Nancy. “FastCat.” The Acquisitions Librarian, no. 13/14 (1995): 121-140.

VII. Outsourcing

Dworaczek, Marian. Outsourcing of Technical Services in Academic Libraries: A Bibliography. E-text. URL:
<http://library.usask.ca/~dworacze/OUTSOURCING.HTM>.

VIII. Insourcing

Chapman, Robert B. and Kathleen Andrade. Insourcing After the Outsourcing: MIS Survival Guide. New York: American Management Association, 1997.

Dobb, Linda S. “Bringing It All Back Home: Insourcing What You Do Well.” The Bottom Line: Managing Library Finances 11, 3 (1998): 105-110.

Helfer, Doris Small. “Insourced or Outsourced: A Tale of Two Libraries.” Searcher: The Magazine for Database Professionals 5. 8 (September 1997):
68-70. E-text.

Hill, Cynthia. “Insourcing the Outsourced Library: The Sun Story.” Library Journal 123, 4 (March 1, 1998): 46-48.

Lacity, Mary Cecelia and Rudy Hirscheim. Beyond the Information Systems Outsourcing Bandwagon: The Insourcing Response. Chichester: John Wiley,
1995.

Lakey, Kathleen. “Outsourcing & Insourcing of Information Services: A Study of Corporate and Government Libraries in Australia.” Australian Special
Libraries 27, 2 (December 1994): 103-122.

Swann, Julie and Sabdra Herzinger. “Insourcing of Cataloging for a Special Collection: An Alternative to Outsourcing at the University of Nebraska-Lincoln
Libraries.” In Outsourcing Library Technical Services Operations: Practices in Academic, Public, and Special Libraries, pp. 100-109. Edited by Karen
A. Wilson and Marylou Colver. Chicago: American Library Association, 1997.

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Last revised: November 1 2008
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